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Showcase Listings:
yogababy
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Developer: |
ZacWare |
Website URL: |
http://www.yogababy.com.au |
Type: |
Commercial site |
| Industry: yoga, birth education
Region: Australia
Products: Freeway Custom
yogababy is a yoga for pregnancy and childbirth education provider in Brisbane, Australia.
Challenge
yogababy was experiencing poor productivity, efficiency and accuracy levels in its booking process and was too under-resourced to market effectively to its existing customer base. This common situation for owner operated businesses had to be addressed to avoid burnout.
Solution
yogababy installed the customised solution Freeway Custom.
Results
The Company has its bookings under control, taking the manager 8 hours less per week to manage. The online system links customers, instructors, call centre staff and manager into the same online system. Marketing to all customers is now automated and managed effectively. Customer retention rates have increased considerably and unprofitable classes have been closed while profitable classes have been focused on with the benefit of the standard reports.
Class waiting lists are working effectively. Keeping attendances high is no trouble anymore. Instead of moving students around spreadsheets, the Freeway system now notifies students automatically when they have moved up a waiting list or if they have been promoted off the waiting list into the class. | | | This record is maintained by the user: damohickey |
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